Cancellation Policy

Last Updated: 15 August 2026

At Thaare Sarees, we carefully process, quality-check, pack, and dispatch every order. To ensure efficient order processing, our cancellation policy is designed to clearly explain when an order can be cancelled. 

1. Cancellation Before Dispatch

Customers may request cancellation of an order before the order has been processed, packed, or dispatched. 

To request a cancellation, please contact Thaare Sarees as soon as possible after placing the order and provide your order number and registered contact details. 

Cancellation requests are subject to confirmation by Thaare Sarees. Submitting a cancellation request does not automatically mean that the order has been cancelled. 

2. Cancellation After Dispatch

Once an order has been packed and handed over to our courier/logistics partner, it cannot normally be cancelled. 

If you no longer wish to receive an order that has already been dispatched, simply refusing delivery or failing to accept the shipment does not automatically qualify you for a refund. 

Any refund in such circumstances will be considered in accordance with our applicable policies and applicable law.

3. Cancellation After Delivery

Once an order has been delivered, it cannot be cancelled or returned. 

Thaare Sarees follows a No-Return and No-Exchange Policy because every saree is quality-checked before dispatch. 

Please refer to our Return & Refund Policy for further information. 

4. Cancellation by Thaare Sarees

Thaare Sarees reserves the right to cancel an order, in whole or in part, where reasonably necessary, including in circumstances such as: 

  • Product being unavailable or out of stock. 
  • Pricing or product information errors. 
  • Technical errors affecting the order. 
  • Payment failure or payment verification issues. 
  • Incorrect or incomplete customer information. 
  • Suspected fraudulent or unauthorised transactions. 
  • Delivery restrictions. 
  • Circumstances beyond our reasonable control. 

If Thaare Sarees cancels an order after payment has been successfully received, the applicable amount will be refunded to the customer through the original payment method or another appropriate payment method. 

5. Refund for Approved Cancellation

Where a cancellation is approved before dispatch and a refund is applicable, the refund will generally be initiated within [3–7 business days] after cancellation confirmation. 

The actual time taken for the refund to appear in the customer’s account may depend on the payment gateway, bank, card issuer, or other financial institution.

6. Promotional and Discounted Orders

Orders placed using promotional discounts, coupons, special offers, or other promotional benefits may be subject to additional cancellation conditions. 

If an order is cancelled, any promotional benefit associated with that order may be withdrawn and may not be reinstated.

7. How to Request Cancellation

To request cancellation, please contact us as soon as possible using the details below. 

Please provide: 

  • Order Number 
  • Customer Name 
  • Registered Mobile Number or Email Address 
  • Reason for Cancellation 

Thaare Sarees 
Email: support@thaaresarees.com 
Phone: [Insert customer support number] 
Business Address: [Insert business/registered address] 

Cancellation requests received after an order has been processed or dispatched may not be accepted. 

8. Important Notice

By placing an order with Thaare Sarees, you acknowledge and agree that: 

  • Cancellation is possible only before the order has been processed/packed/dispatched, subject to confirmation. 
  • Orders cannot normally be cancelled after dispatch. 
  • Delivered products cannot be cancelled or returned under our No-Return and No-Exchange Policy, except where a remedy is required under applicable law or an issue is specifically approved by Thaare Sarees. 
  • Refunds, where applicable, are subject to this policy and our Return & Refund Policy. 

Thaare Sarees reserves the right to update this Cancellation Policy from time to time. Any changes will be published on this page with an updated “Last Updated” date. 

Thaare Sarees 
Quality checked. Carefully packed. Made for you. 

 

For questions regarding shipping, delivery, or tracking, please contact us using the details below: 

Thaare Sarees 
Email: support@thaaresarees.com 
Phone: +91 7453334737 
 

Please include your order number when contacting us regarding a specific shipment. 

 

Thaare Sarees 
Quality checked. Carefully packed. Delivered with care. 

Scroll to Top